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ATTENTION: Due to the increasing number of orders, all REAL and SKIN products ordered from 11/13 onwards will be shipped after the Christmas period.
Contact us for further information.
ECO prostheses will not suffer delays and will follow the normal production time of 15-20 working days.
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NB. SPECIFY YOUR SURNAME WELL ON THE INTERCOM, WHICH MUST BE PRESENT AND WORKING !
IT IS POSSIBLE TO REQUEST THE ORDER TO BE SENT TO A COLLECTION POINT.
Pickup point:
Italy: The search and address of the collection point must be provided to us by the customer, taking into consideration that in Italy we ship with GLS and SDA.
You must therefore ensure that the collection point receives these couriers.
POSTE ITALIANE DOES NOT RECEIVE PARCELAGES ON BEHALF OF THIRD PARTIES.
Abroad: The search and address of the collection point must be provided to us by the customer, taking into consideration that we ONLY ship with UPS and FedEx.
PLEASE NOTE
Purchasing a Pymander prosthesis is important and should not be underestimated.
We recommend:
PROVIDE AN ACTIVE PHONE NUMBER
It is important to provide a working mobile number, which is necessary to be contacted by the courier in case of need.
BE AT HOME WHEN THE COURIER PASSES
For your protection, it is mandatory to be present when the courier passes by to sign as proof of delivery and verify the integrity of the package.
DO NOT LEAVE THE PACKAGE UNATTENDED
For security reasons, DO NOT ask the courier to leave the package in front of your house/garden/gate/condominium door.
CHECKOUT
Pay with Klarna: 3 interest-free installments
To take advantage of Klarna's service, download the app or sign up via the desktop site. Next, proceed to the Pymander checkout and choose Klarna as your payment method.
It is important that you sign up with Klarna before proceeding with your order. It will be necessary to provide a credit card (from which installments will be deducted) and a valid personal document.
Secure payment via Paypal
Pay in total security via Paypal. Proceed with your order and choose Paypal as payment at checkout.
Warning: Paypal installments are not available to everyone and this feature does not depend in any way on Pymander.
Offline payment by bank transfer
It is possible to pay for the order by making a bank transfer or Postepay top-up. Simply choose "offline payment" as a payment method. You will receive the bank details by email.
In order for the order to be processed, payment must be paid.