TO OUR LOVED CUSTOMERS

Already in the course of last year 2021, the prices of our suppliers' materials have increased steadily: from silicones to resins, colors and solvents, stabilizers and additives, adhesives. Fabrics for packaging and boxes  for packaging are also on the increase, ditto the printing of company references and instructions for use. In the last 3 months alone we have seen a 200% and in some cases up to 400% increase in material costs.

 

WHAT ARE WE DOING IN RESPONSE?

We had been alerted by our suppliers and tried to buy as much material as possible at the previous price, but stocks quickly ran out.

For this reason we have been able to absorb costs for some time and will continue to do so wherever possible. Our team has also researched alternatives for many of the materials we use, but we cannot do it for the silicones we use at all and will always and only be the most important manufacturer worldwide who  guarantees us to maintain the quality of those materials to our highest standards.

 

WHAT DOES IT MEAN FOR PYMANDER CUSTOMERS?

We will continue to work hard to find alternatives, however continued cost escalation will soon put us in the difficult position where we will have to pass a portion of these cost increases onto the final price. We have chosen this option instead of sacrificing the safety and quality of our products.

 

We hope you will continue to choose us as your prosthetic partner as we navigate this situation and continue to give you the best.  If you need clarification on product increases or how this increase specifically impacts you, please let us know.

For further questions, please contact our customer service.

 

Best regards,

Gabriele Dario Belli Founder & CEO